CHC52021 – Diploma of Community Services

Course Description

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Possible job title includes:

  • Coordinator of Volunteer Work/Recreation/Disability
  • Family/Welfare Support Worker, Disability Team Leader
  • Early Intervention/Youth Worker, Pastoral Care Counsellor

Total number of units = 20 (12 Core and 8 Electives)

Recognition of Prior Learning

All individual students are offered the opportunity to apply for RPL, please see the student handbook or enquire at the college for the procedure on how to apply.

Note: Please refer to the Enrolment Form for the terms and conditions of enrolment, which includes: Enrolment and Selection; Training Guarantee; Course Fees, Payments and Refunds; Course Fees paid in Advance.

Amount indicated is in Australian Dollars.

The RTO reserves the right to change the unit sequence within this training as required please refer to the Enrolment Form for the terms and conditions of enrolment, which includes: Enrolment and Selection; Training Guarantee; Course Fees, Payments, and Refunds; Course Fees paid in Advance.


78 weeks (60 weeks of delivery + 18 weeks of holiday)

Mode of Delivery:

Blended Learning

14 hours/week:  Face-to-Face

6 hours/week:   Online Study

Approx. 5 hours/week: Self-Paced Study

Work Placement:

A minimum of 200 hours of practical placement hours to be completed

Mode of Assessment

Observation/Practical Skills, Written Questions, Case Studies, Simulation, Presentation

Course Fee and Payment Method(s)

Tuition Fees

$13,500 (78 weeks)

Additional Costs

Enrolment Application Fee (not refundable):

$250 is to be paid with the first installment and is additional to the tuition fees.

Material Fee

A Material Fee of $450 is to be paid with the first installment of the fees. This is not included in the full deposit and is additional to the payment plan below. The material fees include uniform, practical kit, and course content.

Total Cost: $14,200

Payment  Plan

6 Instalments: $2,250 each to be paid before the start of each term.

Resources Provided

All courseware and handouts are included in the material fees.

  HLTWHS003 Maintain work health and safety
  CHCLEG003 Manage legal and ethical compliance
  CHCDIV003 Manage and promote diversity
  CHCCOM003 Develop workplace communication strategies
  CHCCCS004 Assess co-existing needs
  CHCPRP003 Reflect on and improve own professional practice
  CHCCCS019 Recognise and respond to crisis situations
  CHCDFV001 Recognise and respond appropriately to domestic and family violence
  CHCCSM009 Facilitate goal directed planning
  CHCCDE023 Develop and deliver community projects
  CHCMGT005 Facilitate workplace debriefing and support processes
  CHCCSL001 Establish and confirm the counselling relationship
  CHCCSL003 Facilitate the counselling relationship and process
  CHCCCS007 Develop and implement service programs
  CHCCSM013 Facilitate and review case management
  CHCDEV005 Analyse impacts of sociological factors on people in community work and services
  CHCDIV001 Work with diverse people
  CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  CHCMHS008 Promote and facilitate self advocacy
  CHCMHS011 Assess and promote social, emotional and physical wellbeing

Selection Criteria

Be over the age of 18
Minimum of IELTS 5.5 score or equivalent
Applicants are required to undertake a course Entry requirement test (CERT) and obtain a minimum of 50% to be deemed eligible to enter the course

Course Highlights

78 Weeks
14 hours/week
  Online Study
6 hours/week
  Self-Paced Study
Approx. 5 hours/week
Have Any Questions?
General Enquiries within Australia